Cooling

When the air conditioner stops cooling

A homeowner checklist for weak airflow, warm air, short cycling, water near the indoor unit, and complete loss of cooling.

Illustration of heating, cooling, plumbing, electrical, and EV charging systems in a home

Short answer

Check the thermostat setting, filter, accessible breaker, and whether the outdoor unit is running. Turn the system off if you smell burning, see sparking, or find water near electrical components.

Signs to document

  • warm air from supply vents
  • weak or uneven airflow
  • frequent starting and stopping
  • ice on refrigerant lines
  • water near the indoor equipment

Questions for a provider

  • What failed and how was it tested?
  • Is the quoted work a repair or a system replacement?
  • Are refrigerant, electrical, drain, and airflow checks included?
  • What parts and labor warranties apply?

Compare the written scope

Diagnosis, access, repair, and closeout are different decisions.

Diagnosis

Ask what test isolated the fault and what evidence supports the recommendation. A symptom alone does not identify every underlying cause.

Included work

Confirm labor, materials, model numbers, permits, access, disposal, cleanup, startup, and any walls, floors, landscaping, or finishes that another trade must restore.

Closeout

Request invoices, warranty terms, permit or inspection records when applicable, equipment settings, test results, and clear instructions for operation and maintenance.

Verify before hiring

Use the responsible public source.

ENERGY STAR HVAC maintenance checklist

Homeowner maintenance and professional service checkpoints for heating and cooling systems.

Alabama 811

Utility-location guidance before digging or excavation.

Alabama Home Builders Licensure Board

State consumer guidance on licensing, references, insurance, contracts, and payments.